SILITONGA, Sarah Apriliani; LESTARI, Tri; PUTRA, Dian Berliansyah. Pengaruh Kualitas Pelayanan, Ketepatan Waktu Pengiriman Barang Terhadap Kepuasan Pelanggan: The Effect of Service Quality, Timeliness of Delivery of Goods on Customer Satisfaction. Jurnal Manajemen dan Akuntansi Cakrawarti, [S. l.], v. 1, n. 4, p. 80–89, 2026. DOI: 10.67183/jmac.v1i4.227. Disponível em: https://ejournal.ceproksi.id/jmac/article/view/227. Acesso em: 8 oct. 2026.